Communication & Stakeholder Engagement: Built strong relationships as the point of contact between stakeholders and managers, ensuring timely and accurate communication of all details.
End User Training: Trained over 150 stakeholders a year on relevant/specialty topics and improved individual learning pathways to best support client success.
Program Management: Project manager for a pilot program to support new learning pathways for underserved students and improved student’s success rates by 20%.
Industry Knowledge: Planned, organized, and implemented a multi-dimensional, interdisciplinary, and multicultural curriculum that links the arts, math, reading, science, and social studies providing students with a comprehensive learning experience.
Product Delivery: Pivoted to a fully remote work environment while directing 250+ participants and delivering on 100% of KPIs (including: skills knowledge, social and emotional learning, and engagement).